Privacy Policy - Invita Tech Solutions

About this Privacy Policy.

Your privacy is a top priority for us. This Privacy Policy outlines how Invita Tech Solutions and our affiliates (collectively referred to as "Invita Tech Solutions," "us," or "we") protect your personal information.

This policy details how we collect, use, process, and store your personal information through your interactions with us, including via our website at https://invitatechsolutions.com/ (the "Site"), during the sales process, marketing efforts, and other communication channels, as described in Section 2.

The purpose of this Privacy Policy is to ensure that you clearly understand the personal information we gather, why we collect it, and how we use it. In essence, we aim to explain how we safeguard your privacy, as well as inform you about your rights regarding the personal data we handle.

Any personal data we collect will be processed according to the methods outlined here, in compliance with applicable laws and regulations governing personal data in your geographical area, as long as those laws apply to us as well.

To learn more about your privacy rights and how we adhere to relevant laws specific to your location, please refer to Appendices I through VI below.

Personal Information we collect about you.

Personal Information we collect.

In this Privacy Policy, the term 'Personal Information' refers to any details that can be used to identify or contact an individual, such as your first and last name, company name, email address, phone number, date of birth, and other related information.

We gather Personal Information through our interactions with you and when you use our services. Some of this information is provided by you directly, while other details are collected based on how you engage with our products and services. The specific Personal Information we collect varies depending on how you interact with us and the preferences or actions you take.

We collect your Personal Information when you:

You may provide us with personal information in various ways, including but not limited to:

Registering, completing, or submitting forms on our website.
Downloading content from our website.
Signing up for webinars, seminars, conferences, or other events we or our partners host.
Offering feedback via phone, email, social media, or other communication channels.
Responding to surveys.
Subscribing to our newsletters or other related materials.
Using the "Discuss Your Project" feature.
Participating in forums or leaving comments on our website.
Purchasing or using our products and services.
Engaging in person at our events, conferences, workshops, or meetings.
Online information about you may also be collected through cookies and similar technologies, such as pixel tags or device identifiers, on our website or third-party sites. For details on cookies and related technologies, please refer to Section 5 below.

Please be aware that we do not have control over content you post to forums or social media platforms.

Types of Personal Information We Collect

Over the past 12 months, and potentially in the future, we may collect the following types of personal information from individuals for business and commercial purposes:

Identification and Contact Information: This includes details such as your name, email address, phone number, mailing address, account name, online identifiers, IP address, and other similar identifiers.
Customer Record Information: This category includes data like your name, signature, social security number, physical description, address, phone number, passport details, bank account numbers, credit/debit card information, and other financial details.
Protected Classification Characteristics: Information such as age, gender, and other details protected by state or federal law.
Commercial Information: This includes transaction details, such as purchase records, delivery information, products or services bought, or considered, and information about your consumption and transaction history with us.
Internet or Network Activity Information: Data from your devices, including device types, browser type, browsing history, search queries, interactions with websites, applications, or advertisements, and data usage such as downloads.
Geolocation Information: Data related to your physical location, such as city, state, or ZIP code, typically gathered via your IP address.
Inferences and Preferences: Information derived from your behaviors or interactions that help us understand your preferences or characteristics.
Other Personal Information: Any other data you directly provide to us, such as responses to surveys, customer support queries, and interactions via forms, chat, email, phone, or post, including summaries or voice recordings of your conversations with our customer service team.

Automatically Collected Personal Information

Our website automatically collects certain types of information using data collection tools like cookies, pixels, and other tracking technologies. This may include:

Technical Data : This includes browser type, operating system, device details, IP address, domain names, referral URLs, time zone settings, and other technical information related to your visit.
Usage Data : This includes your geographic location (such as country or state), time and date of your visit, frequency of visits, pages viewed, search queries, and clickstream behaviors. It may also include information on how you use third-party applications linked to our service.

Personal Information We Receive from Third Parties

We collaborate with various third party sources and may receive personal information from them. We handle this data in accordance with our privacy practices and any additional obligations imposed by the source. Third party sources may include:

Data brokers : We may purchase additional data to supplement the information we collect.
Partners:
- (i) Authentication Partners: If you sign up or log into our service using third-party accounts (e.g., Facebook), we may collect relevant personal information from those sources.
- (ii) Technical Service Partners : These partners provide us with technology services and may send data to us, such as location information tied to your IP address.
- (iii) Advertising Partners : We may receive insights from advertising partners to better understand your preferences and deliver more tailored experiences and offerings.
- (iv) Payment Partners : If you make a payment for a service or product, we may receive payment-related information to process your transaction and send invoices.
- (v) Over the past 12 months, we have shared the categories of personal information described above with our affiliates, group companies, and service providers for business and commercial purposes.

How We Use Your Personal Information

We use your personal information to serve various business and operational purposes, collectively referred to as the "Purposes." These purposes include:

To meet the specific needs or objectives for which you provided your personal information.
To provide you with the information, products, or services you request from us.
To engage with you and address your inquiries or requests in a timely manner.
To manage and run our business, including processing transactions and fulfilling orders for our products or services.
To follow up after providing products or services, such as through post-delivery communication (via email, phone, or our "Discuss Your Project" feature).
To send you email notifications, event updates, and other communications about our offerings, events, or news that might be of interest to you.
To personalize your experience on our website by customizing content and advertisements based on your preferences, and to periodically update you about our products and services.
To ensure the effective operation and functionality of our website, including managing its technical aspects and presenting relevant content.
To analyze and enhance the performance of our website, identifying areas for improvement.
To refine and develop our services to better meet the needs of our clients and enhance service delivery.
To protect our rights, property, or those of our clients, and to take appropriate action when necessary.
To fulfill our contractual obligations and enforce agreements with clients or third parties, including managing billing and payment processes.
For research, testing, and development aimed at improving our products and services.
To manage and maintain the security of our website.
To comply with relevant legal and regulatory requirements in the course of conducting our business.
To respond to law enforcement or government requests, as required by law, court order, or regulation.
For any other purposes clearly communicated to you at the time of data collection.
To market our products and services, as well as related offerings, and tailor our marketing efforts to your interests and preferences.

We do not collect any additional personal information, nor do we process your data for any purposes other than those outlined in this Privacy Policy and related appendices. The personal information we gather helps us keep you updated on product announcements, software updates, and upcoming events. It also allows us to customize the content and ads you see on our website, improving your experience and ensuring we provide relevant offerings. If you no longer wish to receive these communications, you can opt out at any time by contacting us at sales@invitatechsolutions.com .

Legal Grounds for Processing Your Personal Information

To collect and process your personal data, we rely on the following legal grounds under applicable data protection laws:

Consent : When you have given us explicit permission to process your personal information for a particular purpose.
Contractual Necessity : When processing is essential for fulfilling a contract with you or to take steps before entering into a contract with you.
Legal Requirement : When we are obligated to process your personal information to comply with a legal duty, such as responding to requests from government authorities, courts, or regulatory bodies.
Legitimate interest : When processing is based on a legitimate interest we have, such as activities that may not be required by law but clearly benefit you, ensuring that our services are more relevant and efficient.

Use of Cookies and Other Tracking Technologies

We use cookies and similar technologies to enhance your experience with our services and improve our offerings.

Cookies are small data files that our website or service provider transfers to your device's hard drive via your web browser (with your permission). These allow us to recognize your device and remember certain information, like items in your shopping cart. Cookies help us understand your preferences based on previous interactions with our site, so we can provide a better, more personalized experience. Additionally, they assist us in compiling aggregated data on website traffic and user activity, enabling us to improve site functionality and future interactions.

Categories of Cookies.

We classify cookies in the following categories:

Strictly Necessary Cookies	These cookies are essential for the basic operation of our website and enable you to access and use the core features of our services. Without these cookies, certain functions you’ve requested, such as logging in or accessing secure areas, would not be available. They are necessary for us to provide you with the services you’ve asked for.
Performance Cookies	These cookies gather data on how visitors interact with our services, such as visit frequency and traffic patterns, helping us enhance the overall performance of our website. The information collected is anonymous and is solely used to optimize and improve the functionality of our services.
Functional Cookies	These cookies help our website remember preferences like your username, language, and other settings, offering a more personalized experience. The data collected is anonymous and used solely to tailor the site to your preferences, ensuring a smoother and more customized interaction with our services.
Targeting Cookies	These cookies are used to deliver targeted ads to you across other websites based on your interests. They track your browsing behavior to tailor ads to your preferences. Additionally, we use this data to measure how often you view specific ads and ensure you don't see the same ones too frequently.

We use cookies to:

Remember your preferences for future visits.
Collect anonymous data on site traffic and user interactions to improve our website’s experience and features. This may involve using trusted third-party services to gather this information for us.
Customize content and advertisements based on your interests.

Web Beacons.

We may utilize web beacons, which are tiny graphic images or objects embedded in our website or emails, to gather information about your online activities, such as visits to our site and other interactions. This data helps us tailor our services for users, display targeted advertisements, and evaluate the effectiveness of our online ads, content, programming, and other initiatives.

Managing Cookies

Through your browser :

You can adjust or revoke your consent for cookies at any time. If you no longer wish to accept cookies, you can configure your web browser to either accept or block them. Please follow your browser's instructions for managing cookies. Keep in mind that rejecting cookies might limit your ability to access certain features of our site.

On your device :

Your mobile device's operating system (OS) provides options to limit personalized ads on both iOS and Android by restricting how apps use your data to create interest-based ads. Be aware that advertisers and our partners may also use their own cookies and web beacons, and we do not control the information they collect. You should review their privacy policies. These third parties may use the data they gather to display more relevant ads. To manage cookie settings and reject advertising cookies, follow the instructions specific to your device.

Your rights as a Data Subject.

Under applicable laws, you are entitled to certain rights regarding your Personal Information. We are committed to providing you with security, transparency, control, and access to your Personal Information, subject to the limitations set by law. The following rights are available to you, which you can exercise as outlined in Section 7:

Right to Know What Information is Being Collected
You have the right to request that we disclose the following details about your Personal Information :
1. The categories of Personal Information we have collected about you.
2. The sources from which we obtained your Personal Information.
3. The business or commercial reasons for collecting your Personal Information.
4. The specific pieces of Personal Information we have collected. To make a verifiable request regarding the Personal Information we have collected, please use our Contact Form or email us at sales@invitatechsolutions.com .
Right to delete your personal information. You can request that we delete any Personal Information we have collected from you, subject to applicable legal exceptions.
Right to No Retaliation for Exercising Rights You are entitled to exercise your rights without facing discrimination. This means that if you choose to exercise any of your rights, we will not deny you goods or services, charge you a higher price, provide a lower level of service, or retaliate in any way.
Right to Opt-Out of the Sale of Your Personal Information You have the right to opt-out of the sale of your Personal Information as outlined in Section 14.
Right to Correct Inaccurate Personal Information You can request us to correct any inaccurate Personal Information, considering the nature of the data and the purpose for which it was collected, processed, or used.
Right to Limit Use and Disclosure of Sensitive Personal Information You have the right to request that we limit the use of your Sensitive Personal Information, ensuring it is used only as necessary to provide services or goods as expected by an average consumer. Sensitive Personal Information, under this policy, includes data that reveals :
1. Racial or ethnic background.
2. Political views.
3. Religious or philosophical beliefs.
4. Union membership.
5. Genetic or biometric data used for unique identification.
6. Health information or data related to an individual's sexual life or orientation.

How to exercise your rights.

You might exercise any of your rights under this Privacy Policy by submitting your request through our Contact Form at the following link ( https://invitatechsolutions.com/contact.php), or by contacting us at the following e-mail address sales@invitatechsolutions.com .

When receiving a verifiable consumer request, we will confirm that the person making the request is the consumer about whom we have collected the Personal Information. We will generally avoid requesting additional information for such purpose. However, if we cannot verify the identity of the consumer from the information already maintained by us, we may request certain additional information that will be only used for the purposes of verifying the consumer's identity.

We will address your verifiable consumer request in an appropriate manner, and we will respond to your request in the term that is applicable pursuant to the Appendixes set forth in this Private Policy or, if none is applicable, within 45 (forty-five) days from the date on which your request was received.

Provided you have a password-protected account with us, we may verify your identity, by authenticating you through that account.

However, please note that some of your rights may be subject to certain limitations or exemptions, as provided under applicable law.

Do We Share Your Personal Information?

Yes, we may share your Personal Information globally with our affiliates and group companies to carry out our activities, as specified in this Privacy Policy. Additionally, we may share your Personal Information with third parties in countries that may have different privacy laws than your location or country of origin. This means that the Personal Information we collect may be transferred to, processed, and/or stored in the United States or any other country where we, our affiliates, partners, vendors, agents, suppliers, or service providers maintain facilities.

We share your Personal Information in the following ways :

With Our Affiliates : To provide our services and/or products.
With Our Vendors, Agents, Suppliers, or Service Providers : These entities help us conduct our business and support our infrastructure, such as payment processors that handle transactions when you purchase our products or services.
With Advertising Partners and Channel Partners : To support marketing and promotional activities.
For Business Transfers : In such cases, we will maintain the security and confidentiality of your information and notify you before it is transferred or becomes subject to a new privacy policy.
With Regulators or Law Enforcement Authorities : As required by applicable laws, court orders, or governmental regulations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We value your privacy and are committed to protecting your personal information. We do not share, sell, or disclose your data to any third party. Your information is kept secure and confidential, and is used solely for the purpose of providing our services to you.

We adhere to strict security protocols to ensure that your data remains confidential and protected at all times. We may use your information for internal purposes such as enhancing user experience, customer support, or processing transactions, but rest assured, it will never be shared with unauthorized entities.

Your trust is important to us, and we believe in transparency when it comes to how your data is handled. You can be confident that we respect your privacy and will always prioritize keeping your personal information secure.

Retention and Deletion of Data

We will retain your Personal Information only for as long as needed to achieve the purposes outlined in this policy. If you request, we will delete your Personal Information, unless we are legally obligated to retain certain data, such as to comply with legal requirements or resolve disputes.

Security of Your Personal Information

We prioritize the protection of your Personal Information and take extensive steps to secure it. Our systems are designed with security and privacy as top priorities. We implement a variety of technical, physical, administrative, and organizational safeguards to protect your data, including encryption and pseudonymization, among others. However, please note that no system can be completely secure, and you have the option to refrain from using our products and/or services if you have concerns.

Additionally, we recommend that you protect your Personal Information by using a strong, unique password that you don't use on other platforms, never sharing your password, and always logging out of your account after use.

Data Breach Protocol

Although we take extensive measures to secure your information, data breaches can still occur. In the event of a data breach, we will act swiftly to minimize any potential impact and adhere to all relevant legal obligations to address the situation.

How to Opt-Out.

End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply. Or you may also opt-out from our SMS and email and other marketing and promotional campaigns by simply filling up the contact us form (Contact Form) on our website or you can sent us an email to opt-out at the following email address.

sales@invitatechsolutions.com .

Children's Use of Our Services

We are committed to safeguarding children’s privacy. Our services are not intended for individuals under 18 years old or the legal age in your jurisdiction. If you are underage, please refrain from using our services and do not share any Personal Information with us.

We will not collect, process, or retain Personal Information from minors if we are aware that a user is underage.

Storage of Your Personal Information

Your Personal Information will be stored in secure servers or databases that we maintain.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We recommend reviewing it regularly to understand how we are protecting your privacy. Unless stated otherwise, this policy applies to all Personal Information we hold about you. Any updates will be posted on this page, and we may notify you directly through contact information we have on file, such as email. The effective date of each version of this policy is listed at the bottom of the page.

How to contact us.

Thanks for reading our Privacy Policy. If you have any questions, requests, comments, and/or concerns regarding this Privacy Policy, please contact us at the following e-mail: sales@invitatechsolutions.com.

Last updated: December [23]^rd, 2024.